terms & conditions

Agreeing to the T&C

By booking a class with Eri Kind of Beauty, the client is in agreement with the terms & conditions stated below.

Recommendations

All products, tools and techniques will be recommended to clients based on their needs and concerns, with the intention of improving their makeup/skin. Please note that Eri is not a dermatologist. 

Declaration of Skin Sensitivity

Clients are fully responsible for declaring their own skin sensitivity to ingredients and other sources. All products used and recommended can thus be adjusted accordingly. Eri Kind of Beauty will not be held responsible for irritations caused by undeclared skin sensitivities. In the case of an allergic reaction, clients are advised to rinse the area with cool water and stop use immediately.

Questions on Class Content

Products, techniques, theory and other class content-related questions must be brought up during a class session. Eri reserves the right to reject questions related to class content before and after a class session.

E.g:

✅ What will I learn in a 'Honey It's You' Class?

❎ What cleanser do you recommend for my partner's dry skin?

Distribution of Notes & Grocery Lists

All notes and grocery lists used and sent to clients are property of Eri Kind of Beauty. Please do not distribute or print for commercial purposes. 

Class Duration

If the duration of a class session exceeds the stipulated time by more than 2 hours, additional class fees will apply at $100 per hour.

Right to Reject Clients

Eri Kind of Beauty reserves the right to reject clients if:

- Eri does not have the expertise to help with the client's concerns (medical issue-related skin conditions etc)

- The client is known to, or is suspected to cause danger in any shape or form. (E.g: Amos Yee)

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Clients who require help with medical-related skin conditions such as cystic acne, severe eczema or rosacea are advised to visit a doctor instead.

Clients 18 & Below

Clients below the age of 18 must get the permission of a parent/guardian before booking a class with us. 

Payment 

Clients' bookings will only be confirmed once full payment is made and must be made at least 24 hours before the requested date and time of their session. If a client fails to make full payment by this time, their session will be cancelled.

Rescheduling, Cancellations, Lateness & No-Shows

Rescheduling

• If Eri is unable to host a class session on a client's preferred date, they will be contacted to choose another date from Eri's available dates.

• If a client requests to reschedule class more than a day in advance to their session, the client may let Eri know their desired date.

• If a client requests to reschedule class less than a day before their class session, a 20% cancellation fee will be deducted, and the remaining amount will be credited to them in class credits.

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Cancellation

• If a client decides to cancel their class session more than a day in advance to class booking, class credits amounting to the same value will be credited to them.

• If a client decides to cancel their class less than a day before the scheduled session, a 20% cancellation fee will be deducted, and the remaining amount will be credited to them in class credits.

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Lateness

• Clients are responsible to contact Eri prior to their session if they are running late. If a client fails to contact Eri and is not present within 20 minutes of their booked class, an attempt to contact them will be made.

• If a client is contacted and they wish to cancel/reschedule their class, a 20% cancellation fee will be deducted, and the remaining amount will be credited to them in class credits.

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No-Shows

• If a client is uncontactable at the time of their session, or does not show up, a 20% cancellation fee will be deducted, and the remaining amount will be credited to them in class credits.

Emergencies

If Eri is unable to host a class session due to a sudden emergency, the client will be contacted and given the choice to re-schedule the session or be refunded in full.

If the client is unable to attend their session due to a sudden emergency, a 20% cancellation fee will be deducted, and the remaining amount will be credited to the client in the form of class credits.

Changes to T&Cs

Eri Kind of Beauty has the right to amend the T&Cs at any given time to ensure fairness and safety.